Please check a couple of things for me: - Check the employee's record and ensure that the 'Payment Summaries' drop-down menu is set to either 'Print' or 'Both'
If it is already set to this, check next step. If not, please change it and try generating the payment summary again for them.
- Check the employee has paid at least one cent of tax for the financial year. If not, please edit one of their pays for the financial year and add in one cent of tax to that pay. Then try generating the payment summary again for them.