INB Summary blank

For three employees, INB summaries are printing with no data, even though the data is correct and visible elsewhere. The other employees have no issues.

Stephanie

102 Points

Posted 2 years ago

2 years ago

Adrian

3,660 Points

Hello Stephanie

Check under payroll and Compensation screen and taxes button.

Does it have Exclude from payment summaries ticked?

Adrian

Comment

2 years ago

John G, Information Support Analyst

27,530 Points

Hello Stephanie,

Welcome to the Reckon Community.

Please do a test. Print your Payment Summary to a PDF file using your PDF printer. Open that PDF copy and print it. Does it print OK?

regards,
John

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