INB Summary blank

  • 1
  • Question
  • Updated 2 years ago
  • Answered
For three employees, INB summaries are printing with no data, even though the data is correct and visible elsewhere. The other employees have no issues.
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Posted 2 years ago

  • 1
Photo of Adrian


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Hello Stephanie

Check under payroll and Compensation screen and taxes button.

Does it have Exclude from payment summaries ticked?

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John G, Information Support Analyst

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Hello Stephanie,

Welcome to the Reckon Community.

Please do a test.  Print your Payment Summary to a PDF file using your PDF printer.  Open that PDF copy and print it.  Does it print OK?