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Business Range: Accounts Hosted
INB Summary blank
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Updated 2 years ago
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For three employees, INB summaries are printing with no data, even though the data is correct and visible elsewhere. The other employees have no issues.
Stephanie
102 Points
Posted 2 years ago
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2 years ago
Adrian
3,660 Points
Hello Stephanie
Check under payroll and Compensation screen and taxes button.
Does it have Exclude from payment summaries ticked?
Adrian
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2 years ago
John G
, Information Support Analyst
27,530 Points
Hello Stephanie,
Welcome to the Reckon Community.
Please do a test. Print your Payment Summary to a PDF file using your PDF printer. Open that PDF copy and print it. Does it print OK?
regards,
John
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