Incorrect RESC appearing on payment summary.

  • 1
  • Problem
  • Updated 2 weeks ago
Showing a RESC amount but there has been no RESC transactions during the year.
Photo of Amanda Paul

Amanda Paul

  • 70 Points

Posted 2 weeks ago

  • 1
Photo of John Graetz

John Graetz

  • 17,536 Points 10k badge 2x thumb
Hi Amanda.  If you go to the following Knowledgebase site, this will provide you with the action that you need to correct the error - it is relatively straight forward - try Option 2.  This problem probably tends to rear its head at the end of the year for an odd employee. I have had to correct it on more than one occasion in the past.  At least you know which pay the problem has occurred in.

http://kb.reckon.com.au/issue_view.asp?ID=3621

John L G

(Edited)