Install contractor edition Accounts Premier 2019

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Hi, I am using Reckon Accounts Premier Edition. I have moved to the new FY2019 edition and have now realized that it is not the "contractor" edition I had last FY. This is my first time downloading and installing a new version. When I look at the properties of the file it comes up as "PremierGeneric" unlike last FY which said "PremierContractor".

This is a desktop module only installed on my machine. 

Should I reinstall it again and if so will there be an option to select the contractor edition? I don't recall seeing this but may have missed it.  

After that I can use the last backup I did as the source file, at least that is what I did when I started using this one in July.

I need this edition as there are a couple of features I have realized I am missing because I am on the wrong edition.

I did email Reckon a few weeks ago but have heard nothing back from them. Is this normal?

Appreciate any help you can give me.

regards
Debra
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Debra

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Posted 2 months ago

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Hi Debra

Am assuming you mean 2018 as 2019 doesn't exist yet (next year's release) ...?

Yes, uninstall the program & re-install again which will allow you to select the "Edition" you want to use.
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Debra

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Thank you for the reply, I shall have to do that & yes, I mean the current edition 2018.