installation interrupted

  • 1
  • Question
  • Updated 3 years ago
  • Answered
  • 1
Reckon Account 2015 new instalation
Photo of Greg

Greg

  • 90 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
3 years ago
Photo of Rav

Rav, Community Manager

  • 71,066 Points 50k badge 2x thumb
Hi Greg
Welcome to the Reckon Community!

Are you receiving any specific error messages when your install gets interrupted?

Can you let us know what operating system you're using? eg. Windows 7, 8, 10 etc
3 years ago
Photo of Greg

Greg

  • 90 Points 75 badge 2x thumb
Hi Rav,  thank you for your prompt reply.  Recently updated to Windows 10 
3 years ago
Photo of Greg

Greg

  • 90 Points 75 badge 2x thumb
and there is no specific error message 
3 years ago
Photo of John G

John G, Information Support Analyst

  • 27,440 Points 20k badge 2x thumb
Hi Greg,

Check that .Net Framework 3.5.1 is turned on in Windows Components of Programs & Features - directions are available here.

Also, please check out our statement on Reckon Accounts and Windows 10.

Hope this gets you going.


regards,
John
  • 1

Powered by Get Satisfaction