installation interrupted

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  • Question
  • Updated 3 years ago
  • Answered
Reckon Account 2015 new instalation
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Greg

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Posted 3 years ago

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Rav, Community Manager

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Hi Greg
Welcome to the Reckon Community!

Are you receiving any specific error messages when your install gets interrupted?

Can you let us know what operating system you're using? eg. Windows 7, 8, 10 etc
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Greg

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Hi Rav,  thank you for your prompt reply.  Recently updated to Windows 10 
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Greg

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and there is no specific error message 
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John G, Information Support Analyst

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Hi Greg,

Check that .Net Framework 3.5.1 is turned on in Windows Components of Programs & Features - directions are available here.

Also, please check out our statement on Reckon Accounts and Windows 10.

Hope this gets you going.


regards,
John