Why do I get errors (-6150, -1006) when trying to restore my backup?

  • 1
  • Problem
  • Updated 6 years ago
  • In Progress
  • (Edited)
I just installed Quickbooks ReckonAccounts Enterprise 2013 trial on my Windows 7 computer. I cannot open my backup file. It says "An error occured when ReckonAccounts tried to create, open or use the company file. Please try again. If the problem persists, contact Quicken Support Team..... and provide them with the following error codes (-6150 and -1006).

I hope somebody can respond soon as this is an urgent project
Photo of Dwari Anand

Dwari Anand

  • 70 Points

Posted 6 years ago

  • 1
Photo of John G

John G, Information Support Analyst

  • 27,530 Points 20k badge 2x thumb
Hi Dwari Anand,

Thanks for asking the Reckon Community.

Make sure you are choosing the option Restore a Backup option if your backup has a .QBB extension and Restore a portable file if your backup has a QBM extension.

The article http://kb.reckon.com.au//issue_view.asp?ID=402 contains other possible causes and their resolution.  

Hope this helps,

Regards,
John, 
(Edited)

This conversation is no longer open for comments or replies.