internal error has occurred while preparing you message

Peter Mirkovic
Peter Mirkovic Member Posts: 1
edited August 2016 in Reckon Accounts (Desktop)
why do I get. An internal error has occurred while preparing you message. It has not been sent. (MAPI error code 80040600 (1536) at line 947 in sendmail.cpp). I am using rekon accounts pro 2013,

Comments

  • Hoang
    Hoang Alumni Posts: 48
    edited July 2014
    Hi Peter,

    Welcome to the Reckon Community.

    If you have sync’d your Outlook Calendar with Google Calendar, turn off sync’ing and then email from Reckon Accounts.  When emailing is complete you can turn sync’ing back on.

    If the problem persists, modify the Microsoft Outlook Trust Centre

    1.    In Microsoft Outlook, click on Tools, Trust Centre then Programmatic Access 

    2.    Click on Never warn me about suspicious activity 

    3.    Click on OK to save and close.

    You will not get the warnings when sending emails from Reckon Accounts.

    Please let me know the Windows operating system and emailing client that you're currently using if the problem persists.

    Regards,
    Hoang