Invalid Company Information provided.

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Vicki Faulkner
Vicki Faulkner Member Posts: 1 ✭
edited March 2020 in Payroll Premier
Invalid Company Information provided. Please check your ABN/WPN and Branch number match those set in Reckon GovConnect Single Touch Payroll for your company. I have been using this since July 18, this is the first time i have come up with this issue. Nothing has changed except i revoked MFA to put on to Tablet instead of mobile phone. Everything else is same.

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited March 2020
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    Hi Vicki,
    Were there any changes made on the Payroll Premier end of things rather than GovConnect at the time of your change in MFA? Particularly, if you updated the phone number.
    Usually this error message relates to a mismatch of info between the accounting software in this case Payroll Premier and GovConnect, more info below.

    HELP ARTICLE: “Invalid Company Information error” in GovConnect STP when submitting pays from Payroll Premier
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