Invalid installation key

Dennis_6767425
Dennis_6767425 Member Posts: 1
edited February 2017 in Reckon Accounts (Desktop)
Hi
 i  have up graded the office computer to windows 7 but when i try to re-install Quickbooks i type in the installation key i printed from our working  Quickbooks yesterday and it tells me i have an invalid installation key.
customer #1160712

Kind Regards

Dennis

Comments

  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
    Hi Dennis,

    Welcome to the Reckon Community.

    Make sure you are using the Installation Keycode (IKC) - it is a number that begins with 82100.....
    and is on email you received when you got the upgrade.  

    Do not confuse this number with the License Key or the Product Key.  

    If you still have access to the old installation, you can view all license information at Help > My License Information.

    For further assistance please call Customer Support on 1800-RECKON.

    regards,
    John