Invoice balance error even though in balance

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  • Question
  • Updated 6 months ago
I have just set up new company with item list imported from old company (Father sold to Son), but when enter invoice no matter what item is used, I get the error "transaction is not in balance. make sure the amount in the detail area of the form is equal to the amount at the top of the form." It is!
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Shirralea

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Posted 12 months ago

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Kellie Cockerell

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Hi
Did you find a solution?
Same is happening to me.
Hi Shirralea/Kellie

Have you tried verifying the file to ensure no data corruption has occurred behind-the-scenes?

Click on File (along top toolbar) > Utilities > Verify Data

& follow the prompts to check ....


Shaz Hughes Dip(Fin) ACQ NSW, MICB

Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

Accounted 4 Bookkeeping Services

Ballajura, WA

0422 886 003

shazinoz2@bigpond.com




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Glenda Veale

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Are you talking about "Enter Bills"  If so - make sure that the box "Amounts include GST" is ticked if you enter items including GST
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Kellie Cockerell

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Hi
Found the solution - Tax Codes were set up wrong when they were imported into the new file, while it was showing as Inland Revenue that supplier was not the tax agency that had been set up, once the codes were changed to the correct  supplier/tax agency it worked fine.