Invoice email fault

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Russell Harrison
Russell Harrison Member Posts: 2
edited January 2020 in Reckon Accounts (Desktop)
Hi I am running Windows 8.1 & the latest version of Outlook & Reckon Small Business Edition 2019 and receive error - MAPI error code 00000000 (0) at line 921 in sidemail when trying to send invoices.

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  • brian_7664759
    brian_7664759 Member Posts: 50
    edited January 2020
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    This is a known issue Russell and has been going on for years. Reckon blame Microsoft. There are several KB articles on it but to be frank I changed to gmail and got over the issue rather than try to convince Reckon that Microsoft weren't going to change so Reckon needed to get on top of it. Sadly, that went ignored too.
  • Russell Harrison
    Russell Harrison Member Posts: 2
    edited June 2019
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    Thanks, how awesome to fork out subscription costs to have up to date software that will not work anyway.
    If I could get the invoices to send I would love to send an invoice to reckon for wasting my time!!!