Invoice number in email subject line
GoatyMcGoatBoat
Member Posts: 54 ✭
I send ALL invoices via email (using Outlook), currently Reckon Premier prints the email subject line as "Invoice from STEVE'S STRIPPERS PTY. LTD." (obviously not my real company name lol)
I need the subject line to be "Invoice ?1234? from STEVE'S STRIPPERS PTY. LTD."
Currently I add the invoice number manually but this is not a long term solution, due to the nature of my business if a client buys ten products they are issued ten invoices... this is the reason I need the invoice numbers in the email subject and also the reason why it's not reasonable for me to be adding them manually.
Please advise how I can do this
Thanks
I need the subject line to be "Invoice ?1234? from STEVE'S STRIPPERS PTY. LTD."
Currently I add the invoice number manually but this is not a long term solution, due to the nature of my business if a client buys ten products they are issued ten invoices... this is the reason I need the invoice numbers in the email subject and also the reason why it's not reasonable for me to be adding them manually.
Please advise how I can do this
Thanks
0
Comments
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The answer to this is it can't be done. I have asked many times over the years.
When you search in Outlook you can still search by the invoice number as it does search the attachments.
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Thanks for the reply.
The invoice number in the subject line isn't for me, it's for my clients. It shows them instantly that they haven't been double-invoiced or something like that, and it needs to be included in the subject line.
Shame it can't be done, some further searching of these forums shows that Reckon don't seem to care about it at all. Oldest post is like three or four years old
I've just paid nearly a grand for software that it seems to be basically unsupported, would that be a fairly accurate statement?
Cheers0 -
Wouldn't say that's accurate Goaty, however at this point the method in which you wish to manipulate the functionality isn't available.
I can however see the value in this however and it's something I can report as a feature request.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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I guess that at this stage Goaty, it is fair to say that the info you require has been "stripped" out
John L G0 -
Hi Guys, yes Cosmic Innovations invoice does that exactly showing Invoice number on the subject line of the invoice.
And lots more see RECKON ADD ON MARKET .
We have now got a extremely discounted monthly rate for the MOBILE INVOICE FOR RECKON HOSTED. Just call me for the new price any one having this issues.
http://go.reckon.com/add-on-marketplace-cosmic-invoice/
Cosmic Accounting Group
Accountants and Tax Agents 22397009
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Chandra, I appreciate that you've got to spruik your product but try reading the original post. I'm not using reckon hosted.0
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OK THKS , Reckon Premier
Cosmic Accounting Group
Accountants and Tax Agents 22397009
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Thanks for the reply Rav.
The thing is.. after a bit more searching of the forums, it seems to me like this has been a feature request for at least three years. Can I expect some sort of action on it or will my request still be sitting there in three years' time?
Cheers1 -
Goaty, I had a few customers who would also delete the invoices assuming they are duplicates. I would get around this by adding a step to emailing invoices. Click the "to be emailed" option and save the invoices. Later go to the batch of invoices to send and you can quickly add in the numbers on the subject line.
Yes it is another unnecesary step, but when you have ignorant customers like that it is a way to get around their own stupidity.
Not every program will do everything you want but you can find ways around the little things they dont do.
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Totally understand where you're coming from Goaty, unfortunately, there will be cases where certain things won't make it for various reasons. While I can't make any guarantees on future functionality inclusions, our product teams do welcome and consider all suggestions when prioritising where to devote resources to throughout the year.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Thanks for the idea @DebonAir, I'll give that a try0
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