Invoice Numbering sequence resets to zero every day

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Hi all,  We are running Reckon Accounts Plus 2017 (recently upgraded).  We have always had the issue that the Invoice Numbering sequencing would reset itself back to zero on a regular basis.  Since the upgrade this sequencing is resetting back to zero  every day.   Can anyone shed any light on this issue.  Thanks Deb 
Photo of Debbie Kealy

Debbie Kealy

  • 90 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Rav

Rav, Community Manager

  • 91,612 Points 50k badge 2x thumb
Hi Debbie,

I've just asked around in relation to this, it definitely sounds strange. Apart from manually altering the invoice number I don't think there is much other way to start invoice numbers back from #1.

Can you give us a buzz so we can take a closer look into this with you please?