invoices jumping numbers -

Belinda Smith
Belinda Smith Member Posts: 9
edited December 2016 in Accounts Hosted
Different sets of numbers are being generated for invoices. For example yesterday invoices were 4536, 4537 and then randomly the next invoice was 4056 ? I can't work out why this is happening. Anyone else have this problem?

Comments

  • Jacqui Allen
    Jacqui Allen Member Posts: 238 ✭✭
    edited November 2016
    Might i suggest you locate inv # 4055 hit ctrl+y modify this report to show last modified & by who? It could be someone inadvertently deleted and re entered thereby resetting the invoice numbers.
  • Belinda Smith
    Belinda Smith Member Posts: 9
    edited November 2016
    Thank you so much for your prompt reply. I tried this but no. I think it may be somehow linked to the sales receipts because their numbers are in the early 4000's and the invoice numbers in the 4600's. When I enter an invoice it seems to choose either a 4000 number or a 4600 -
  • Jacqui Allen
    Jacqui Allen Member Posts: 238 ✭✭
    edited November 2016
    I recall I had a similar problem many years back, but for the life of me can not remember how/if it was resolved! Have you resorted all list and rebuilt the file followed by creating a portable file and restoring it? Most of the time this gets rid of the gremlins. I sometimes create a new control account and merge the old one into it.

  • Wilma
    Wilma Accredited Partner Posts: 46 Accredited Partner Accredited Partner
    edited December 2016
    If I remember correctly Belinda I do believe they are linked to the Sales Receipts Numbers.  This is why I have never changed the Sales Receipts numbers.  Discovered this many moons ago.