invoices not appear to our P&L and our GST report

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anissa
anissa Member Posts: 2 ✭
edited May 2020 in Reckon One
Please kindly assist as we have noticed that most of our invoices are not mapped to our revenue figures for the month of February and March 2020. And in our GST report there are few invoices missing... 

We have done a manual reconciliation to justify this

Your kind assistance will be highly appreciated

Thanks
Kind Regards


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  • Kris_Williams
    Kris_Williams Member Posts: 3,303 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
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    Check the preferences for reports and make sure they are set to accrual/net. What version of Reckon?
  • anissa
    anissa Member Posts: 2 ✭
    edited April 2020
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    Hi Kris, Thank you for your reply. 
    I have reckon one product. 
    Where do I check the preferences ? 
    Thanks
  • Kris_Williams
    Kris_Williams Member Posts: 3,303 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
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    Sorry I don’t use Reckon One best to look it up or wait for another answer from someone who knows 

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