Invoices paid but showing as unpaid

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  • Updated 3 months ago
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I am new to Reckon and have 3 invoices that are showing as unpaid or overdue but they have been receipted and the balance shows as $0. How do I get them to show as paid?
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Tracey

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Posted 3 months ago

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Felicity Van

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what Reckon product are you using Tracey?  I had the same thing happen to me when I first started using Reckon Accounts Desktop.

When you say you have receipted the payments, have you allocated the payment against the invoice, or just receipted a payment? You may need to go into the actual invoice & apply the credit against the invoice. 
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Tracey

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Thanks. I will try it and see if it works.