invoices posting to payments

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I am using accounts hosted and when I am creating customer invoices it is automatically posting the amount of the customers invoice into the payments section of my bank account.  It has just started doing this tonight and it has done it for the last 4 invoices I created this evening.  I have tried deleting the invoices and re-creating but the same problem keeps re-occuring. 
Photo of Dan O'Leary

Dan O'Leary

  • 132 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Sally McIntosh, Accredited Consultant

Sally McIntosh, Accredited Consultant, Accredited Partner

  • 13,022 Points 10k badge 2x thumb

Hi Dan,

You need to check the item you are using.

There is a good chance it is pointing directly to your bank account.

Kind regards,

Sally McIntosh (Sally@samsolutions.com.au)

Photo of Dan O'Leary

Dan O'Leary

  • 132 Points 100 badge 2x thumb
Thanks Sally, you are quite correct, the items concerned were posting to the bank account not to the sales account, due to an error when the items were originally created.  Problem caused by a faulty (over-tired) human interface !!  Regards Dan