ir345 not uploadable from ird

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  • Updated 1 year ago
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When creating ir345 and ir348 electronic files it does not come up save as IRD files, just says mylive and if I save it there when I login in to inland rev and try to upload I cannot find mylive on my computer, or any reference to reckon

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Ruth Porter

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Posted 1 year ago

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Rav, Community Manager

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Hi Ruth,
My Live (Q:) in Reckon Accounts Hosted is a cloud based drive so its a location unique to Hosted only. What you'll need to do is download any items you have saved from the Q drive to your local PC and you'll be able to upload it normally thereafter.

There's some info here on how to download files using the Floating Toolbar in Reckon Accounts Hosted -