is accounts hosted connection down

  • 1
  • Question
  • Updated 6 months ago
  • Answered
IS ACCOUNTS HOSTED DOWN ???  I HAVE INTERNET CONNECTION STILL BUT LOST CONNECTION TO ACCOUNTS HOSTED 
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Simone Gale

  • 70 Points

Posted 6 months ago

  • 1
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Rav, Community Manager

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Hi Simone,
It looks as though we ran into some issues with 2 of our file servers for a few minutes and the team have just got them back to normal. I'm really sorry for the hassle caused.

Can you please logout/close your browser and try logging in again now.
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Bev Kummerow

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I have this happen on a regular basis... Extremely annoying..
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Rav, Community Manager

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Hi Bev,
The issue earlier today has been resolved. If you're still experiencing the same problem, can you please logout in full and close your browser. Log back in after a couple of minutes. If the problem persists, please give our technical support team a call ASAP and we'll take a look into what's going wrong.
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Marina

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Mine is still down!!!!! Over 2 hours!
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Libby

  • 60 Points
Hi - I too am experiencing shut out.  I can log into the initial dashboard, but none of my company files.  I receive a HTTP ERROR 500 hosted-connectv82.reckon.com is currently unable to handle this request.  This has been for 2 days now.  Is there a solution?