Is anyone else getting disconnected from Reckon this morning?

  • 2
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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Reckon is disconnecting my session. When will this problem be fixed.
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Angela

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  • Frustrated

Posted 4 years ago

  • 2
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L Childs

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Morning, I had trouble logging in this morning.
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IanC

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Morning. I still can't get in either. Reckon helpdesk said its an internet issue, but I have been using the Internet for other things

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Angela

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3 people in our office are unable to work in Reckon. Our internet is also working fine with other websites otherwise I would not be able to post this. 

Reckon can you please fix I am 2 hours down on my work now.
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IanC

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I can get on QuickBooks for about 5 second and then the Gateway session disconnects. This is getting really annoying

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IanC

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Being that they don't Start for another half an Hour, we wont be getting any replies for Reckon. There should be a NZ person coming on to these community problems.
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Shakir, Employee

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Hi Angela/Ian

Sorry to hear that you are facing problem logging in to Hosted.

We have observed that 2 degree users are experiencing issues with Hosted.

Also, we have checked that there seems to be a connection issues with 2 degree broadband network.

Enclosed message is posted in the 2 degree website.




Regards
Shakir
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IanC

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I seem to be back up and Running. Thanks Shakir
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Angela

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Same here, thanks

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