Is anyone else getting error code 500 when trying to log in today?

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  • Problem
  • Updated 6 months ago
  • Solved
Trying to log in this afternoon and am getting the following :

This page isn’t working

hosted-connectv82.reckon.com is currently unable to handle this request.

HTTP ERROR 500

I need to do some catch up work before tomorrow!
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Vivien Atcheson

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Posted 6 months ago

  • 1
same here.
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Charles van Rotterdam

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same here
YES , CANT LOGIN ERROR  404  I GET
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Rav, Community Manager

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Thanks for the reports guys. Let me get in touch with the team about this.
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Rav, Community Manager

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Hi all,
I'm really sorry for the trouble this is causing this evening.
We've identified the cause of the problem and are now working on getting it fixed.

I'll be in touch again with further info as soon as I can.

Apologies again for the hassle.
Cannot log on !!! need to finish my Invoicing today..


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John Graetz

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First attempt was as above.  Swapped browser to Chrome and after a torturous struggle, it is now up and going.  Thanks.
John L G
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Rav, Community Manager

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Hi everyone,
We believe this should be by large resolved now. 
Please close your browser and try again. You may notice it might run a little slow at first, if so, please exit your file by going to FILE > EXIT, log out and then retry after a couple of minutes.

Let me know how you get on.
I am logged in again Thank you..

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