Is anyone else having dreadful speed issues at the moment?

  • 1
  • Problem
  • Updated 10 months ago
  • Not a Problem
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Very slow speed of Reckon Hosted. No issues with any other programs that I am currently using and have done a speed test of my internet connection.
Photo of jacqui Trifunovich

jacqui Trifunovich

  • 70 Points
  • frustrated as no help line number to call

Posted 10 months ago

  • 1
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 37,062 Points 20k badge 2x thumb
Nope. Try clearing out your browser history and cached memory
Photo of Toni

Toni

  • 2,182 Points 2k badge 2x thumb
Yes - but there are few things you can do about it -(we are on high speed internet and still have issues) do  try this link it has been very helpful for me and now run weekly maintenance to ensure our data file is in optimum condition (I do it weekly due to the size of our data file - smaller files may not need to be so regular)How to improve the performance of your company file
Photo of Toni

Toni

  • 2,182 Points 2k badge 2x thumb
Where are you based Jacqui - I'm surprised you have no help line number?

This conversation is no longer open for comments or replies.