Is anyone using satelite connection to run Reckon Hosted

  • 1
  • Question
  • Updated 5 months ago
  • Answered
Photo of Jacqui Beale

Jacqui Beale

  • 104 Points 100 badge 2x thumb

Posted 6 months ago

  • 1
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 39,186 Points 20k badge 2x thumb
Dont do it. You need a STABLE connection
Photo of Penny

Penny, Accredited Partner

  • 864 Points 500 badge 2x thumb
Yes, I use satelite and it is very slow.  Best option if you are only a single user is to install your complimentary desk top installation and run with desktop.  You can then upload and restore your backups to hosted as an option for using hosted if you are travelling.  However, if you have multiple users you will find it too slow, so you would be better off with a Reckon Accounts Premier or Enterprise Desktop installation. 
Photo of Jay Jay Li

Jay Jay Li, Employee

  • 280 Points 250 badge 2x thumb
As penny mentioned with you are using satellite, on a single user connection it will run but due to slow speed it will not be great, and it can be really slow. 
Running a desktop version of the software would be a much better and dependable option.
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 39,126 Points 20k badge 2x thumb
Jay Jay that is precisely my advice. Satellite is rubbish really. And it doesnt work in the rain
(Edited)
Photo of Jacqui Beale

Jacqui Beale

  • 104 Points 100 badge 2x thumb
Thank you for the feedback - especially helpful Penny RE: single and multiusers.
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 39,126 Points 20k badge 2x thumb
Thanks for your question Jacqui. If we save one person the hassle of a very frustrating experience its worth asking no matter how many times
Photo of Penny

Penny, Accredited Partner

  • 864 Points 500 badge 2x thumb
You are welcome Jacqui.  I am so passionate about the product I hate it when a user has a bad experience.  It is usually not the product, but the underlying circumstances.  Unfortunately the product gets the blame.  :)