Is there a way to delete declined pay-runs? When re-submitted the declined ones are still showing

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  • Updated 2 weeks ago
Need help with Eofy reconciling: some of our early pay-runs were declined by ato due an incorrect tfn used when setting up. These pay-runs were fixed and successfully resubmitted end of last year. Now my eofy reconciliation is massively out!! I’ve gone back over the entries and the only conclusion I can come to is that the reconciliation picks up the declined pay-runs too?? Is there a way to delete the declined pay-runs? This is for a not for profit business reporting STP only, not GST registered. Using STP app.
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Kim Astin

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Posted 2 weeks ago

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Rav, Community Manager

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Hi Kim
Submissions that have been sent to the ATO cannot be deleted however you can create an adjustment in the app to correct any figures if required.
For example if you notice your Pay Summary figures are overstated by $1000.00 for Employee A in gross pay then you can create an adjustment in the app for -$1000.00 gross pay to correct it and bring them back in line.

Just another point, please ensure you have updated to the latest version of the app which is v1.12.9 which introduces the new end of financial year finalisation feature.

I'll add a link below to our End of Financial Year Finalisation guide -
HELP GUIDE: End of Financial Year Finalisation with the STP Mobile App
(Edited)