Is there currently a problem with the download file feature?

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  • Question
  • Updated 1 year ago
  • Answered
Download Feature
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Karla

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Posted 1 year ago

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Rav, Community Manager

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Hi Karla,

Can you give us a bit more info on what is happening for you?
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Karla

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Good afternoon Rav

I ran a balance sheet report and then exported it and when I clicked on the download option nothing happens.

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Jay Jay, Employee

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Hi Karla, 
I would suggest try use another web browser, this sounds like a browser issue, I would suggest use either google Chrome or Firefox to login and see if you can reach the download window.