If you go into the control panel and 'Log off Remote Sessions', Log off the sessions that are open, then Log off (top RHS) at Control Panel. Go into Control Panel again and do the above process until there are no more sessions open (I did this about 6 times as there was a continuous flow of open sessions, don't know where they came from ???!!!) then Log off again from Control Panel and go into your company file ... good luck !!