Issue printing documents using Firefox browser
Options
Kerrie H
Member Posts: 97 ✭✭
After issues with Reckon on Chrome yesterday we decided to try Firefox (recommended by Reckon as per another thread). I am unsure how I feel about Firefox this soon but I am having issues with printing our sales orders. They look correct when previewed but when we print they leave a margin of 45mm at the top of the page and cut the bottom of the order off. I have tried different ways of printing and looked at the settings but it makes no difference. Any help would be appreciated.
0
Comments
-
Hi Kerry. I had been a Chrome user for years, but a few weeks ago I changed to Internet Explorer 11 (despite my dislike for Microsoft) without any issues. The greatest benefit is that the old shortcuts work and so does the old style copy and paste. I have used Firefox, but very little. I suggest that you have a go using Internet Explorer and see how you go - it might overcome the problems that you are experiencing.
John L G
1 -
Thanks John, I'll give it a go as I've decided I am not that happy with firefox (& it still has the copy and paste issues).
0 -
Just tried Internet Explorer 11 and I get a security warning regarding the certificate. Back to Chrome until I have time to find another solution.0
-
HI Kerrie. Perhaps you might need to check to see if you have the latest version of Internet Explorer 11, although I would have thought that Microsoft updates should have catered for that.
John L G
0 -
Thanks John, have the latest version and it does update automatically. The only thing I haven't done is make it our default browser
0
This discussion has been closed.
Categories
- All Categories
- 6.9K Accounts Hosted
- 11 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 326 Point of Sale
- 2K Personal Plus and Home & Business
- 74 About Reckon Community