issue integrating an application signed with code signing to the Reckon Accounts desktop applicatio

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Bren Smith
Bren Smith Member Posts: 3 ✭
edited August 2016 in Reckon Accounts (Desktop)
We have a code signed application accessing Desktop QB / Reckon install. When we launch QB it pops up a window with options whether to trust the application , or ask each time it is on etc. This looks like a QB window. When we select an option and look to continue, QB then crashes with an error. We do not have ( or cannot find 0 any error logs with any further details of what the issue is. If we run our integration application without being code signed, then it works fine.

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  • Mirko
    Mirko Alumni Posts: 1,256 ✭✭
    edited November 2015
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    Hey Bren, thank you for reaching out to the Reckon Community. As this relates to a third party product, this would be a question for the supplier of your integrating application. Thanks, Mirko
  • Bren Smith
    Bren Smith Member Posts: 3 ✭
    edited June 2014
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    HI. We're the developers of the connector tool . The issue we're having is with Reckon accounting not accepting our integration, when we code sign our application. So we need support from Reckon to figure out why ?
  • Mirko
    Mirko Alumni Posts: 1,256 ✭✭
    edited November 2015
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    Hey Bren, with regards to Software Development and integration issues at a developer end, it's not something the Community caters to. It would be best to email SDK@reckon.com for further support. Thanks.
  • Bren Smith
    Bren Smith Member Posts: 3 ✭
    edited June 2014
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    thanks

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