Issues restoring on Hosted
Options
Penny Skerritt
Member Posts: 7 ✭
We are having issues restoring onto hosted.
We have completed backup (QBW) on local computer which has point of sale, and have tried to restore into hosted. The backup was transferred to me using we transfer email, I had to upload file and restore from upload folder. This created another company (1) which i was able to work on and backup however this company keeps on disappearing. I cannot restore over original company as it says it is read only hat am I doing wrong.
We have completed backup (QBW) on local computer which has point of sale, and have tried to restore into hosted. The backup was transferred to me using we transfer email, I had to upload file and restore from upload folder. This created another company (1) which i was able to work on and backup however this company keeps on disappearing. I cannot restore over original company as it says it is read only hat am I doing wrong.
0
Comments
-
You have to go to the file you are trying to overwrite and click on properties and untick read only, then restore. Or just delete the old file then restore. I’m not sure what you mean about the company keeps disappearing though0
-
When I logoff and and then go back into hosted it is no longer there as an option to open.0
-
Do you look in all folders, upload, q drive or any other folders. You may have restored to a different folder to normal0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community