Issues with printing Payslips

  • 1
  • Problem
  • Updated 5 months ago
  • Not a Problem
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Hi I have Reckon & I am unable to print off my staff payslips.  You have had issues today & I need this rectified ASAP
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Briony Campbell

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Posted 5 months ago

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TYSON DEKLEVA

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Go to the top right hand corner where the main search bar is and you will see a letter with a red x on it  and just press that. click the always allow pop ups  then it will work
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Kim Chapman - COS Business Solutions, Accredited Partner

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Hi Briony

Perhaps you could fix this yourself, just follow Rav's Instructions that he has posted many times tonight.  Click on this link:
When I try to print in Hosted nothing happens, the print window doesn't appear

Hope this helps.

Kind Regards
Kim Chapman
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Briony Campbell

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Guys I am on a MAC & I don't have this RED X anywhere.  Considering how much I am paying per month Reckon can rectify this so I stop wasting time & get to run my business.

Thanks for trying to help but this is a reckon issue which needs to be fixed.
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Kim Chapman - COS Business Solutions, Accredited Partner

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Hello Briony

Have you clicked on the link I provided.  What is your browser?  Follow the instructions provided appropriate to your browser. 
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Briony Campbell

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Kim I have never had this issue before & I have clicked on your link as suggested but it doesn’t reflect my MAC. Reckon Hosted needs to rectify this as I haven’t had this issue in the past & we should be able to click on print & it work. Reckon can you please rectify this as the suggestion don’t reflect my Mac
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Rav, Community Manager

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What is happening specifically when you try printing?

Which browser are you using on your Mac and does the same thing occur on any other browsers?

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