It would seem reasonable to be able to delete a Draft Pay

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It would seem reasonable that I should be able to delete a draft pay and start again.
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Timothy E Mylne

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Posted 2 months ago

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Kim Chapman - COS Business Solutions, Accredited Partner

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Hi Timothy

Have you tried selecting delete from underneath the Finalise pays icon.

Kind regards
Kim Chapman
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Alex Epshteyn

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Hi Kim, is this option available on STP mobile app ? I could not find it
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Kim Chapman - COS Business Solutions, Accredited Partner

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Hi Alex

If it hasn't been lodged yes. If it has then No it can't be. It will continue to show in the list.

Kind regards
Kim Chapman
www.cosbiz.com.au
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Alex Epshteyn

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Thanks Kim, I still cannot find a way to delete a draft pay (sorry) - would you be able to provide a screenshot ? 

Thanks a lot

(Edited)
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Kim Chapman - COS Business Solutions, Accredited Partner

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It sounds like you need to clear your cashe. Close chrome and login again. If I the screen is not rendering correctly then this could be the cause. If the STP pay is still in draft then you should have the delete.

Kind regards
Kim Chapman
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Alex Epshteyn

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"Close chrome and login again"  - are we still talking about STP app on mobile phone ?
(Edited)
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Kim Chapman - COS Business Solutions, Accredited Partner

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Alex. You didn't specify what app you were working with. I am sorry. I have not had the opportunity to use that yet.
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Alex Epshteyn

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Sorry for the confusion, Kim. This whole category is 'Single Touch Payroll App' (with mobile phone in a logo). Pretty sure, this is what original question was about.
(Edited)
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Timothy E Mylne

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Yes ALEX
I started this discussion and I am new to these types of forums and learning quickly that you need to give ALL the information.  The 1-4 employee app provided by Reckon at no cost is much appreciated but I still need to be able to reconcile manual records with what we input and report to the ATO and that gave rise to the question.  I have been having some problems but found that once you open a pay event there is no going back and sometimes it is better to just erase and start again. If you decide you need to start afresh you may wish to delete a draft and start all over again. Surely no problem deleting if not lodged with the ATO.
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Rav, Community Manager

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Hi everyone,
The ability to delete a draft pay run in the free STP app is coming very soon in an update to the app. 
Any pay events other than in Draft status will not be available to delete.
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Stee Vo

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When is this going to happen?