Our business is using Reckon account premier 2018. I've gone to add and item and I've just had a message saying we've reached 14500 items in the list which is the maximum. All items are associated with transactions, so cannot be deleted. Customer support response was - sorry -cant do anything - you have to pay $4600 to upgrade your software. Has anyone else come across this problem, and is there a work-around? I cant believe that this is the end.