JobKeeper - Employees not prefilled through STP

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  • Updated 2 months ago
I use Reckon Accounts Hosted. I put the JobKeeper start codes in my payrun on 27/4 and the allowance items are correctly showing in the STP submissions in GovConnect. However I've gone into the ATO Business Portal today and none of the employees have prefilled. 
Should they have prefilled by now?
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Jane

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Posted 2 months ago

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John Graetz

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Jane.  I am having the exact problem.  I am provided with the number of employees and the amount for each fortnight.  Then, according to the ATO instructions, I should be presented with a list of Potentially eligible employees.  But, like you, there is no list generated.
John L G
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John Graetz

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I have now been informed by our Accountants that because Reckon Hosted has STP functionality, there is nothing further for us to do other than confirm the number of eligible employees, which is pre-filled for us, together with the amount of JobKeeper claimed for FN01 and FN02.  We will not be presented with a drop down list of employees.  If one wanders through the maze of instructions that abound, it is possible to actually find specific instructions which cover our situation.  It is wandering through the maze that is the problem!
John L G 
(Edited)
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Jane

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Hi John,

Thanks for the information. Where did you find those specific instructions which cover our situation. Was it a tax office resource or a Reckon resource?

It's definitely a maze!
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Bruce

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John's advice is correct.  When I went into ATO online services for agents it was very straight forward to complete the process for my clients' employees.  
A little bit trickier if you are also claiming for an Eligible Business Participant
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Bruce

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thanks John