JobKeeper - STP and Salary Sacrifice Super

Kerry Thorn
Kerry Thorn Member Posts: 8
edited June 2020 in Accounts Hosted
Hi, I have a discrepancy between Salary Sacrifice Super in STP and Reckon. Reckon is reporting correctly but when I upload to STP the SSS is not aligned. This seemed to have happened when I started JobKeeper. I tried to upload again with a replacement file but this did not change it. Any help appreciated.  

Comments

  • Karen_10065121
    Karen_10065121 Member Posts: 8
    edited May 2020
    I'm not sure what the solution is yet but I have had the same problem however mine started for March pay i.e pre Jobkeeper. I have submitted successfully all year and changed nothing and yet March pay in ATO showed salary sacrifice as increasing with twice salary sacrifice amount and super not going up by salary sacrifice amount. The two totals together were the correct amount to be paid to the super account but they were not correctly classified in the ATO. In April there was no increase in Salary sacrifice total in ATO so this by default is now correct but super did not go up at all so this is now incorrect however everything in Reckon is correct. We have two companies and the employee in the other company who has the same arrangement is correct in ATO so not sure if it is ATO issue or Reckon issue?
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020

    Hi Kerry

     

    This will be due to an issue in your JK &/or SS Payroll Item setup/config.

     

    Check both of these Items & ensure neither are generating the other (ie ticked) on the Inclusions” screen:








    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020

    Hi Karen

     

    Sounds like it may be a specific Payroll Item(s) that you started using in March could be causing the discrepancy.

    Have a look & see if there’s a new/additional Item that you started using back then (eg an Allowance, Reimbursement, Adjustment etc etc) ?

     

    There will be a difference somewhere in the 2 company payroll setups that – once you can isolate – you can correct.

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Karen_10065121
    Karen_10065121 Member Posts: 8
    edited May 2020
    Thanks for the advice - appreciate it!! I am hopeful that I have fixed it from another post from some time ago but I will double check my set up according to your comments as well. Once again thanks very much!
  • Kerry Thorn
    Kerry Thorn Member Posts: 8
    edited May 2020
    Hi Shaz, thank you for your reply and apologies for my very late reply.

    As suggested, I have checked both the SS and my JK setups and super is not selected for the JK inclusions nor is JK selected under SS so I seem to have the items correct as per your screenshots.

    It is strange that payruns that I have done since are adding SS correctly for that payrun but I am still out because of the offending payrun with the issue. The payrun that seems to be the issue is a payrun that I submitted again as a replacement because I removed the JK Start-FN01 from it as I had this on the wrong payrun.

    When I try to reload the offending payrun it still comes through incorrectly even though it is correct in Reckon :(

    Really not sure what else to do with this. 
  • Karen_10065121
    Karen_10065121 Member Posts: 8
    edited June 2020
    Hi Kerry
    I wrote about an issue that I had before about the salary sacrifice and super being correct in Reckon but not in ATO.
    I subsequently found a question about a similar issue in this community forum and used the reply from that and so far my issue has been resolved and all my totals are the same in Reckon and ATO. I'm not an expert so I dont know if this will be OK for you too but might be worth a try?

    The question that I found (you could search for it?) was "Why doesn't the RESC amount in Payment Summary match the RESC amount on payroll summary report"
    The answer was to refresh the specific pay that had the issue.
    1.Click on Reports, Employees and Payroll and select Super report by fund
    2.Click on modify report and in columns box scroll down to RESC amount and make sure it is ticked.
    3.Scroll to relevant Fund and employee to identify which pay should have RESC amount but does not (or any other irregularity). 
    4.Double click the pay and unlock it
    5.Delete the super items contributing to RESC and re-enter for same amount.
    6.Repeat for any funds or employees with issues
    7.Generate Super report by Fund and RESC amount should now show.
    I hope it works for you too.

  • Kerry Thorn
    Kerry Thorn Member Posts: 8
    edited May 2020
    Thank you Karen :) I will give this a go. 
  • Kerry Thorn
    Kerry Thorn Member Posts: 8
    edited June 2020
    Thank you so much Karen. This worked for me. Sorry for the late reply, I was waiting to do a pay run to see if it was all ok. Thanks again :)
  • Karen_10065121
    Karen_10065121 Member Posts: 8
    edited June 2020
    Sweet!! Glad I could help (via who ever posted the solution in the first place!!)