Journal entries

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  • Updated 3 years ago
how do I create a journal entry to reverse a small accounts receivable amount showing up in the balance sheet.  I cant trace the source because I have just taken over the books from a not-for-profit organisation and I cant find how this accounts receivable entry got there. Any help would be appreciated.
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PEBBY WALD

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Posted 3 years ago

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Jason Hollis, Head of Product

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Hi Pebby,

Run an aged receivables report first so see what customer this was allocated to, and then either create a customer adjustment note, invoice or journal to reverse. To clear the amount completely you'll need to go into CUSTOMER PAYMENTS (receive payments) and allocate the reversal to the original.