JSOB Object Error Message

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  • Updated 2 months ago
JSON Object Error Message - I am getting this message everytime I make a pay run or adjust the existing. I have made all the required changes in addresses etc but the message is still showing. Please help
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Caroline

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Posted 2 months ago

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Rav, Community Manager

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Hi Caroline,
Check for special characters in the employee profiles, specifically their names and other details. 

This error message essentially means there is something in the pay run information being transmitted that doesn't belong and is likely an invalid character.
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Caroline

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Thanks Rav, thought I had removed all special characters but missed an apostrophe - looks like it's working now. Thanks for your help.