Just tried to open Reckon I tried to open Accounts 2013 which I've been used for ages and it brings up the Welcome to Reckon Account screen?

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Just tried to open Reckon I tried to open Accounts 2013 which I've been used for ages and it brings up the Welcome to Reckon Account screen?
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Debra

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Posted 9 months ago

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Rav, Community Manager

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Hi Debra,
Has anything changed with your operating environment? eg. new PC, new OS, hard drive etc?

There's a Knowlegebase article here which outlines some potential causes of what you've described - Last file opened does not open when Personal Plus launched - see Welcome Screen repeatedly
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Robyn Kelly (Partner), Accredited Partner

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Hi Debra, further to Rav's suggestion above, if you go to File (top left corner), it should have numbers 1, 2, 3 + 4 down the bottom of the File menu.  This indicates the last 4 files you have had open.  If nothing appears then I suggest you read the KB article Rav suggests above.  If files do appear then try clicking on one of them at a time to see which is your correct data file.

Regards, Robyn Kelly