Just tried to open Reckon I tried to open Accounts 2013 which I've been used for ages and it brings
Debra_6800518
Member Posts: 2 ✭
Just tried to open Reckon I tried to open Accounts 2013 which I've been used for ages and it brings up the Welcome to Reckon Account screen?
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Hi Debra,
Has anything changed with your operating environment? eg. new PC, new OS, hard drive etc?
There's a Knowlegebase article here which outlines some potential causes of what you've described - Last file opened does not open when Personal Plus launched - see Welcome Screen repeatedlyℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi Debra, further to Rav's suggestion above, if you go to File (top left corner), it should have numbers 1, 2, 3 + 4 down the bottom of the File menu. This indicates the last 4 files you have had open. If nothing appears then I suggest you read the KB article Rav suggests above. If files do appear then try clicking on one of them at a time to see which is your correct data file.
Regards, Robyn Kelly0
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