KB - Error 1904 when installing Reckon Accounts on the same PC with MYOB Account Edge installed.

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Some users (especially our Professional/Accredited Partners) might get the error like below when trying to install Reckon Accounts Business on the same PC where you have MYOB Account edge installed. Please See this KB http://kb.reckon.com.au/issue_view.asp?ID=5599 for more information.
Errors :

"I’m having different problems in installing Reckon Accounts Business on my PC. Sometimes I get ‘Error 1904:.... failed to register’."


"When installing RAB, after entering the IKC and clicking Next (or select what to install - ie DBSM, RAB Only, RAB and DBSM) nothing happens."


"In some cases, if you manage to install, Reckon Accounts will not open. When you double-click on Reckon Accounts icon nothing happens."


"You get ‘c=343 error’ when installing Reckon Accounts"
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Shisir, Employee

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Posted 3 years ago

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