keyboard commands disabled with reckon accounts hosted

Jim Kelly
Jim Kelly Member Posts: 3 ✭
edited June 2020 in Accounts Hosted
I was entering a sales receipt through Reckon accounts hosted and think I've disabled the commands on my keyboard. Tab, shift, control, space bar, delete, backspace. I can type words and numbers but can't put in spaces or use any of the above keyboard commands. Have I disabled something somehow? Has never happened before and we've been using the system for years. Very grateful for any help.

Comments

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
    Hi Jim - have seen this happen before... try to exist Reckon, log out and log in again - I think its a memory/connection issue. 
  • Jim Kelly
    Jim Kelly Member Posts: 3 ✭
    edited May 2019
    Thanks Linda. Yes, I did that yesterday a few times. Ended up logging onto another computer and it worked. Thought I'd swap keyboards today if it was still an issue, but have logged on now and all keyboard functions are working. Hoorah! So frustrating at the time - can't enter anything. Thanks for your reply Linda.

Categories