Did you try ringing Reckon? If you download Belarc advisor you can recover the Installation Key Code and reinstall it on another computer. You can then activate it online. You can get belarc advisor here: http://www.belarc.com/products_belarc_advisor It will give you the licence key for all your software. Sorry I couldn't help you when you called. If you get stuck, let me know.
Thanks Kevin, I wasn't comfortable to download any software I am not familiar with, especially software to allow someone else to view my computer. Thanks for your help anyway. Reckon is closed until Tuesday, will wait till then.