License Upgrade without Product Upgrade

  • 1
  • Question
  • Updated 2 weeks ago
I have received a reminder that my 2017 Personal Plus license is due to expire. Is it possible to get a new license to allow share price downloads without the need to upgrade from Personal Plus 2017 
Photo of Craig Redford

Craig Redford

  • 90 Points 75 badge 2x thumb

Posted 3 weeks ago

  • 1
Photo of Rav

Rav, Community Manager

  • 64,790 Points 50k badge 2x thumb
Hi Craig,
Unfortunately not, there is no separate licence for share price download services on their own.
'Upgrade' versions include 2 years of share price download services, at the cessation of this you'll need to upgrade the program to the current edition.
Photo of Craig Redford

Craig Redford

  • 90 Points 75 badge 2x thumb
Hi Rav, last time I did that I lost all the historical share price data. Does that problem still exist
Photo of Rav

Rav, Community Manager

  • 64,130 Points 50k badge 2x thumb
The historical share prices are stored in a .QPH file which is in the same location as your data file.
The only way they can be lost is if you have moved the .QDF file on its own to a different location or different computer, or if you are not in your own data file, but the sample file, or an old copy of your data file.

If you have moved the .QDF file, also move the rest of the data set which will be all files with the same name as your data file. There are about 5 or so files in a data set, the .QDF is the data file, and .QPH has the price history. If you have a backup of your data file on a USB stick have a look at the files on it and see if any end with .QPH and move it to the same location as your data file.
Photo of Craig Redford

Craig Redford

  • 90 Points 75 badge 2x thumb
Hi Rav, when I back up the file that is created it is a .rkn file. However the backup's that are created automatically upon me closing the program are .HCX, .IDX, Reckon Accounts QDF data file, .QEL and . QPH files.Which one do I use when restoring the backup on the new product purchase?