Local PC backup issue

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  • Updated 3 months ago
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When I want to backup my company file on my local computer, there will be a notice say my company file will be stored on a drive in a remote computer. Though I can still backup it only on my local computer, and not to be stored on that remote computer. So what should I do to solve this issue?
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Hotice

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Posted 3 months ago

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Rav, Community Manager

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Hi Hotice,

Can I just clarify is you're using Reckon One? (I notice that the thread is marked as Reckon One).

The reason I ask is because there is no local backup function with Reckon One as its a full cloud solution.

Also, can you let us know the process you're following when you encounter that message?

Cheers
Rav
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Hotice

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Hi Rav,
Thanks for your reply.Sorry for the confusing, I've just use this community first time so I don't set the version clearly.

My version is Reckon Account Premier. And the process is File-Save Copy or Backup-Backup Copy-Local Backup-Save Right now, after I click 'OK' button, the message "The company file 'XX' is stored on a drive in a remote computer" and when I click OK, I can backup it on my local computer. My target is only back up it on my local computer without storing the company file on that remote computer. In other words, I don't want my company file to be stored on that computer.What should I do to resolve this issue?  
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Rav, Community Manager

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Thanks for getting back to me Hotice. Reading your reply above, I assume that you have a remote login setup to access your Reckon Accounts Premier remotely which is located somewhere else, is that correct?

Or are you using a mapped drive configuration?
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Hotice

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I'm not sure because I've just taken over this from another guy and he is not working here now. So is there anything I can do to check which one is the remote computer or just remove the authority of that computer to let the company file just being backup on my local computer? 
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Rav, Community Manager

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Hotice,
Do you use one PC or more than one? 

Secondly, are your office PC's networked?

Thirdly, what is the location of your data file? (Press Ctrl+1 when inside the company file > File information)

When you encounter this message, does it allow you to acknowledge it and proceed any further?
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Hotice

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This reply was created from a merged topic originally titled Reckon Account Premier backup question.

I am a Reckon Account Premier: Manufacturing and Wholesale edition, 2016 users. I leave a period of time and when I come back and try to backup my company file on my local computer, there is a message showing "my company file is stored on a drive of a remote computer". As I asked my boss and know someone reinstall it when I leave, I want to check which is the remote computer and move my computer file to my local computer, which means I just want to backup my company file only on my local computer. What should I do? Anyone can help me solve this problem? 
Hotice

I think some clarification is needed.   Excuse me if I've misunderstood your question, but here goes.....

Whilst you have PREMIER,  you are able to run multiple USERS (on different computers)   playing with the one central DATA file. 

You are trying to BACKUP that one central DATA file (which will be a xxxxxx.QBW file).
When you BACKUP with the PREMIER program,  it will make a backup copy called xxxx.QBB

Now a couple of things to understand.
1.  The QBW (main live DATA file) will be sitting on what is called the 'host'  (or SERVER) computer.
2.  Someone can sit at that 'host' computer and use the DATA file.
3.  Other users, on other PC's can also login from their other local PC's  and log into the same central (hosted access)  DATA file.
4.  The concept of what is remote or local,  really depends upon where you are sitting at the time (ie: what computer you are on).
5.  More relevent,  is where the DATA file is actually sitting,  because it might be on even some OTHER computer like a Microsoft Server computer hidden away somewhere else in the building from all the above.

My point is,  you need to identify WHERE exactly the one central DATA file is sitting.  You can discover that by running Reckon from any computer that uses that DATA file,  and on any screen, whilst running Reckon,  type:  CTL + 1   at the same time,  and a window will appear that tells you WHERE the DATA file is,  on some computer on your network.

Now,  the idea,  for safety reasons,  is to try and have your backup QBB files sitting on a totally different computer or disk,  versus the location of the main live DATA file.  IE:  if you only had one QBB backup, and you created it right next to the live QBW  data file on the same disk on the same computer,  and somebody stole that computer,  or that disk had a physical crash,  then you'd have NOTHING.  

And so,  the message that pops up,  which I suspect is what you're trying to explain in your question,  is that the Reckon system is concerned that you are trying to make a BACKUP (QBB file) onto the same location.   It is wanting you to pick ANOTHER computer or another separate physical DISK to put the QBB file onto.

Usually,  BACKUPS are made when in SINGLE USER,  and from the main HOST computer,  and the objective is to read the QBW file and make a new QBB file somewhere else.

You can in fact ignore the warning, and make the QBB file anywhere you want,  but the safety point should still be considered.  Once the QBB file is made,  you can always use Windows Explorer to drag and drop yet another COPY of the QBB file you've created,  over to some OTHER external disk, or over the LAN (network) to some other shared disk/folder on some other computer.

IE:  Don't ever keep your precious business DATA on only one spinning piece of metal (hard drive).  And to protect yourself against fire or theft,  put such QBB files onto disks that are physically removed and taken off premises regularly.

The principle I'm explaining holds true for all DATA files (spreadsheets, databases, documents etc) should all be stored on different, and offsite locations

Cheers

Gary



Gary Pope

m: 0408994799
e:  gaz@alchester.com.au
An Accredited Partner- Consultant (VIC. Aust)
http://www.alchester.com.au/reckon-ac...
“Working with Accountants/Bookkeepers PPs/APs, as an
     independent IT Professional and retired FCPA Accountant”


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Hotice

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Thanks for your reply, Gary. I have check the path of the central DATA file, it is stored on a computer and I call it user-PC. The problem is when I want to backup that DATA file on user-PC, a window inform me that the company file is stored on a drive in a remote computer. So how this problem happen? I know I can ignore it by clicking OK then continue the backup process, but what else I can do to make this window disappear? 
But tell me something,  what is the name of the PC that you are sitting at,  when you do this backup.   I'm guessing you are on another PC,  and hence why the message is reminding you that the files being created at the time, by you,  are in fact on a distance (hence:   a remote PC versus where you are sitting.)   That's just a warning to let you know what's going on.

Gary