Locked out of Quicken 2011 | Reckon Community

I have Quicken 2011 and am very happy with it usually; however, I can’t use it as it won’t open the data file. I get the window ‘Welcome to Quicken’ and I follow through the stage of ‘I am already a Quicken user.’ I cannot even open my last file saved or to open the backup on an external drive.

I received an email back from Reckon suggesting various things. I have followed the instructions and now can't even open the programme.

Robin Scott

70 Points
vexed

Posted 2 years ago

2 years ago

Rav, Community Manager

65,928 Points

Hi Robin,

I've found a KB which covers the specific issue that you're currently experiencing and details the potential causes & solutions -
Last file opened does not open when Reckon Personal launched - see Welcome to Reckon Personal window

Have you tried the suggestions listed there?

Hope that helps, let me know how you get on

Cheers
Rav

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