Locked out of Quicken 2011

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  • Question
  • Updated 2 years ago
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I have Quicken 2011 and am very happy with it usually; however, I can’t use it as it won’t open the data file.  I get the window ‘Welcome to Quicken’ and I follow through the stage of ‘I am already a Quicken user.’  I cannot even open my last file saved or to open the backup on an external drive.

I received an email back from Reckon suggesting various things.  I have followed the instructions and now can't even open the programme.

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Robin Scott

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  • vexed

Posted 2 years ago

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Rav, Community Manager

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Hi Robin,

I've found a KB which covers the specific issue that you're currently experiencing and details the potential causes & solutions - 
Last file opened does not open when Reckon Personal launched - see Welcome to Reckon Personal window

Have you tried the suggestions listed there?

Hope that helps, let me know how you get on