Lodge STP file but getting a message to check the company name / ABN / Branch number.

  • 2
  • Question
  • Updated 4 months ago
  • Answered
I am trying to lodge my STP file and keep getting a message to check the company name / ABN / Branch number. I am not an agent so not sure what the problem is.
Photo of Carolyn

Carolyn

  • 130 Points 100 badge 2x thumb

Posted 4 months ago

  • 2
Photo of Rav

Rav, Community Manager

  • 63,114 Points 50k badge 2x thumb
Hi Carolyn,

This KB article will help you address that error -

“Invalid Company Information error” in Govconnect STP when submitting pays from Reckon Accounts.

Pay close attention to the format and case sensitivity of your business legal name, it must match perfectly.