Lodge STP file but getting a message to check the company name / ABN / Branch number.

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  • Updated 11 months ago
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I am trying to lodge my STP file and keep getting a message to check the company name / ABN / Branch number. I am not an agent so not sure what the problem is.
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Carolyn

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Posted 11 months ago

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Rav, Community Manager

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Hi Carolyn,

This KB article will help you address that error -

“Invalid Company Information error” in Govconnect STP when submitting pays from Reckon Accounts.

Pay close attention to the format and case sensitivity of your business legal name, it must match perfectly.