Lodging STP

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  • Question
  • Updated 4 weeks ago
I have gone as far as backing my payroll to Q drive and that is it. In the Help it says that a new browser will open but it has not. thanks Adriana
I have Reckon Accounts Hosted 2019
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Adriana Hewett

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Posted 4 weeks ago

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Rav, Community Manager

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Hi Adriana,
The new window that opens may have become stuck behind your other Hosted windows. Try pressing Alt and Page Down, or Alt and Page Up buttons to bring any windows in the background to the foreground.

Alternatively, you can just open a separate tab and head over to https://portal.reckon.com and sign in to access the GovConnect service.
If you haven't set up your STP entity in GovConnect yet, there's more in how to do this here.