Log on

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  • Updated 7 months ago
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Trying to log on to Reckon Accounts and it is not connecting??
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Robyn Johnson

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Posted 7 months ago

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Rav, Community Manager

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Hi Robyn,

I've just tested logging in and went through ok for me. Can you let me know what's happening when you're trying ie. are you getting a black screen, error message etc?
Where in the login process is it failing for you?
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Rav, Community Manager

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Hi guys,

The team are investigating this at the moment. The issue is isolated to one particular file server and we're working to restore access at the highest priority.

Further updates will be made on this thread
Reckon Accounts Hosted - Login issues (12 September 2017)
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Rav, Community Manager

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Hi all,

Just got an update that this issue *should* be resolved now, can you please try logging in again and test.

Thanks
Rav
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Robyn Johnson

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Hi Rav

Still not able to connect. 

Cheers
Robyn
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Caspers

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I'm still not able to connect either
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Rav, Community Manager

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Thanks for confirming guys, have taken this back to the Hosted team and they're continuing to investigate. Will keep you updated.
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Robyn Johnson

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This reply was created from a merged topic originally titled Hosted Reckon not responding.

Reckon Accounts Hosted not responding??
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Kevin Russell, Accredited Partner

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Im logged in now
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Shirley Ingle, Accredited Partner

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Hi All Tested my RAH using Google Chrome, Opera, Firefox and Internet Explorer and able to login without any hesitation here on the Sunshine Coast Qld.

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