Login keeps saying expired

Matt Boakes
Matt Boakes Member Posts: 6
edited June 2018 in Accounts Hosted
trying to log as per usual and it is saying account is expired - i am certain this cant be possible. can anybody help please?

Comments

  • Matt Boakes
    Matt Boakes Member Posts: 6
    edited June 2018
    Oh - just so everyone is clear on this, checked our renewal invoice since I posted above and yes, this was paid 18th May so its not like we owe money...?? Very annoying on a weekend when there is no 24 hour line to call and sort out.
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited June 2018
    Hi Matt,
    Sorry to hear you had some trouble over the weekend, if you haven't done so already can you please give our Customer Service team a buzz so we can straighten this out for you


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.