login timing out

  • 6
  • Problem
  • Updated 6 years ago

This conversation has been merged. Please reference the main conversation: Hosted Time outs?

I was logged out due to inactivity (I have been working solidly in QB all morning so I am not sure why this happened anyway) and now I can't log back in (this is for hosted.reckon.com) - it just keeps timing out...
Photo of Amelia Axford

Amelia Axford

  • 160 Points 100 badge 2x thumb

Posted 6 years ago

  • 6
Photo of amy


  • 456 Points 250 badge 2x thumb

all of my users are the same. now can not log back in.

Photo of Margaret Manchee

Margaret Manchee

  • 2,222 Points 2k badge 2x thumb
Can't even access hosted log in page. 
Photo of Erdem Salih

Erdem Salih

  • 538 Points 500 badge 2x thumb
We are also in the same boat. Can Reckon please advise NOW, what is happening at least>
Photo of ST


  • 70 Points
I too was logged out for inactivity while I was in the middle of typing an invoice.  Now I can't get back in and I need to ship this order today.
Photo of Rob Lakin

Rob Lakin

  • 252 Points 250 badge 2x thumb

they must be on a coffee break....not a single response yet

Photo of Tanya Swanspn

Tanya Swanspn

  • 74 Points
Same, I have wasted so much time today.......
Photo of Deb Manders

Deb Manders

  • 80 Points 75 badge 2x thumb
Same thing has happened to me!
Photo of Gary Price

Gary Price

  • 2,252 Points 2k badge 2x thumb
Yep, another unhappy camper!  Have been using QB all morning, since 7am. Was away for a few minutes only to find QBs had closed.  Now can't even get to login page - times out!
Photo of Jacqui


  • 136 Points 100 badge 2x thumb
Same here. Tired of this software being unavailable for hours each week. Its been going on for months now and i assumed the update would mean it wouldn't happen again. But here we are again - can't run the business...... Its BS!

This conversation is no longer open for comments or replies.