Long employee email address results in wrong email being used
Peta Oxley
Member Posts: 4 ✭
Reckon One - Employees with long emails don’t get payslips. We have one employee who’s email address is quite long and doesn’t seem to be saving fully. When we send her payslips a truncated email is used. Is there a known character limit on employee email addresses?
0
Comments
-
Hi Peta,
I don't believe there are any limits around the number of characters in an email address field but I can ask the team about it.
How many characters does this particular employee's email address contain?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
I have fixed it. The employee's payroll email had the first character dropped off and their other email was correct. Once I fixed the payroll email I could regenerate the payslip email to the correct address
Thanks0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community